Return & Refund Policy
Enjoy Shopping with Dukandar.com with these amazing exchange and refund policy features
Exchange Policy:
  1. If the item you have received is damaged, defective or not as described on the website, you will receive an exchanged product along with any shipping fees applied.
  2. You have 7 days to make request for an exchange after your order has been delivered.
  3. Easy and convenient exchange process once you submit a request.
Refund policy:
  1. Payment may only be refunded to you with our prior agreement, and according to our directions.
  2. Whereas in case of online payments the refunds can only be made if the product is not delivered or dispatched.
  3. In case of returning unopened packages to the firm, refund could be made. But the package would be delivered on the customer’s expenses.
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