Enjoy Shopping with Dukandar.com with these amazing exchange and refund policy features
- If the item you have received is damaged, defective or not as described on the website, you will receive an exchanged product along with any shipping fees applied.
- You have 7 days to make request for an exchange after your order has been delivered.
- Easy and convenient exchange process once you submit a request.
- Payment may only be refunded to you with our prior agreement, and according to our directions.
- Whereas in case of online payments the refunds can only be made if the product is not delivered or dispatched.
- In case of returning unopened packages to the firm, refund could be made. But the package would be delivered on the customer’s expenses.